Terms of Use
ARTICLE 1
Seller’s Information
Company
Name :Longran Mutfak Cihazları A.Ş.
Mersis No:
0772063121500015
Address:
LONGRAN MUTFAK CİHAZLARI SAN. TİC. A.Ş. Barbaros Hayrettin Paşa Mah. 1992. Sk.
No:14/107 Esenyurt/İSTANBUL
Telephone :+90 (850) 200 08 80
Call Center :+90 (850) 200 08 80
E-Mail: [email protected]
Complaint Line :+90 (850) 200 08 80
ARTICLE 2
Buyer’s Information
Name Surname / Title:
Delivery address:
Telephone:
E-mail:
IP address
Delivery shall be made via cargo by Ukinox and/or Authorized
Service which is appointed by Ukinox within 10 days after the order delivery
above is approved. Public holidays and religious/national days are not counted
for this period. During the delivery, customer shall sign delivery record after
inspecting the product. Customer or the person acting on behalf of customer
shall declare that they have received the product in full, without damage by
signing this delivery record. Cargo/shipment fee is not taken. The validity of
these assurances including the price is 30 days beginning from the date of
order.
The aforementioned product fee is collected by “Longran Mutfak
Cihazları A.Ş.” in the name of seller. Buyer shall be considered to have paid
the product fee to seller by paying product/service fee to Longran Mutfak Cihazları
A.Ş.
ARTICLE 3
Subject
The subject of this agreement includes the determination of the
parties’ rights and responsibilities according to the provisions of Consumer
Protection Law Number 6502 and Distance Contract Regulations which has been
prepared based on the aforementioned law regarding the sale and delivery of the
products/product of which characteristics and price are stated in the article 3
below within the borders of country as the subject of the contract in
electronic media by “Customer” in Ukinox website (http://www.ukinox.com.tr).
ARTICLE 4
Basic Characteristics and Payment Information of Product as Subject of Sale
4.1 Information related to the definition, unit
price, amount and payment terms of products are stated below and also have been
approved by Buyer.
Your basket
summary
4.2. Customer has the right to withdraw from the agreement within
14 (fourteen) days beginning from the date they delivered the product without
paying any penalty or indicating any reason.
If customer wishes to use the right of withdrawal, customer must
make a withdrawal statement about the order in cancellation return procedures
available in the website from which he/she made the purchase within the period
of withdrawal. After the withdrawal statement which is made within the defined
period, product is received by Authorized Service directed by Call Center.
Ukinox returns total amount it had received and all kinds of documents which
made customer become indebted within 14 (fourteen) days beginning from the date
that it had received the notification of withdrawal without requiring any
payments from customer. Consumer is not held liable from the changes and
disruptions occurring on the item if consumer used it according to its
operation, technical specifications and user manuals. From the goods with
opened protective elements such as package, tape, seal, pack after delivery;
the withdrawal right shall not be used for the items of which return is not
appropriate due to health and hygiene rules.
5- GENERAL PROVISIONS
5.1."Customer” accepts and declares that they
have read preliminary information regarding to basic characteristics, sale
price, payment method and delivery of the product which was sold in http://www.ukinox.com.tr
website stated in Article 3 and provide the necessary confirmation about those
subjects in electronic media.
5.2."Customer" declared and accepted that
the customer must fill in the address and the personal information related to
delivery in full and implement the payment procedures according to information
provided in website for the delivery of product to be made in time and
accurately.
5.3. Product/products purchased by customer is/are
delivered to the person on delivery address which customer stated within 10
business day beginning from the order confirmation, provided that it does not
exceed legal period of 30 (thirty) days.
5.4. If “Customer” indicated another person or
organization for delivery, customer cannot hold Ukinox responsible for the
rejection of delivery by the aforementioned person or organization.
5.5."Customer" must inspect the product
during delivery.
5.6. Ukinox is liable for the product to be
delivered intact, without deficiency, and according to the features which are
stated in the order and with guarantee documents and operating manual, if
available.
5.7. If Ukinox cannot fulfil its obligations about
product’s delivery becoming impossible due to force majeure such as, including
but not limited to, adverse weather conditions, general strike, interruption of
transport, it is liable to notify the “Customer” about the situation. In this
case, “Customer” can wait for he force majeure event to cease without the
period of performance liability of Ukinox ends or demand another product with
the same quality and price or request the payment to be returned. Ukinox is
liable to return the payment within 14 days, if Customer requests it.
5.8.Ukinox is not held liable for the errors which
may occur due to technical reasons in the website regarding the products .
5.9. If there are no applicable provisions in this
agreement, the provisions of Consumer Protection Law Number 6502 and Distance
Contract Regulation which has been provided based on the law will be applied.
5.10. Customer can make their applications about
their complaints and objections in consumer court or arbitration board of the
location where they reside or purchased the goods or service within the
monetary limitations stated in each December every year by R.T. Ministry of
Customs and Trade.
5.11.Since the products being sold as packages
within the scope of campaigns are sold with favorable prices exclusively to the
campaign, return and cancellation rights can be used for the entire package.
6-EFFECT
This agreement has been drawn up between the parties on the date
....... Customer accepted, declared and undertook that they have read and
accepted all information and terms within this agreement both on website before
and after the order.
ARTICLE 10
- Other Provisions
Long Distance Sales Agreement stage will be initiated up after this
Preliminary Briefing Form is read and accepted by Buyer in electronic media.
I hereby
confirm that I have obtained preliminary information stated in this Preliminary
Briefing Form.
Seller :Longran Mutfak Cihazları A.Ş.
Buyer:
Date: